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1. PLEASE NOTE: For items that are not instock

10/4/2018
PLEASE NOTE: Orders take 2-5 weeks to ship. For special events or timely concerns, please identify your inhand date so we can work with you to make sure your deadlines are met.

Any issues that occur with orders?

10/4/2018
With any issues that may occur with orders, please let us know within 10 days of receiving the order.

How do I change my password?

10/4/2018
Customers may change their password at anytime by logging into our website here. Upon successful login, customers should then go to "My Account", then into Update Address. Customers are required to enter their old password first. If you can not remem

How do I change my personal information?

10/4/2018
Customers may view or edit their personal information, email, shipping address, or billing address at anytime by logging into our website here. Upon successful login, customers should then go to "My Account", then into Update Address.

How do I return items?

10/4/2018
How do I return items?

How do I track my order?

10/2/2012
How do I track my order?

How do I view my order history?

10/4/2018
Customers may view the status or history of their orders at anytime by logging into our website here. Upon successful login, customers should then go to "My Account" to view their recent history.

Is there an minimal dollar amount for International orders?

10/4/2018
All international orders must be a minimal of $250.00 to be processed.

What company name will appear on my Credit Card statement?

10/2/2012
What company name will appear on my Credit Card statement?

What if the product I order is out-of-stock?

10/4/2018
What if the product I order is out-of-stock?

When does my credit card get charged?

10/2/2012
When does my credit card get charged?

When I try to log in I get sent back to the login page. How do I fix this?

10/4/2018
When I try to log in I get sent back to the login page. How do I fix this?

When will I receive my order?

10/2/2012
When will I receive my order?

When will my order ship?

10/4/2018
When will my order ship?

When will my personalized items ship?

10/4/2018
When will my personalized items ship?

Why was I charged a foreign exchange fee?

10/4/2018
Why was I charged a foreign exchange fee?